Plan enough cover for your risks, shifts and absences.

There is no single legal First Aider-to-staff ratio for every workplace.
Health and Safety Executive (HSE) provides suggested starting points. Your employer’s needs assessment means checking likely injuries, the people at work, shifts and cover for absences to decide how many trained people you need.
Plan for the people who are actually available across shifts, holidays and sickness, not just the number of certificates in a drawer.
For workplaces such as offices, shops and libraries, HSE suggests:
These numbers are guidance, not fixed legal ratios. A workplace’s hazards, medical needs and other circumstances can change the appropriate arrangements.
Examples include construction, engineering, warehousing and work involving dangerous machinery or sharp instruments. HSE suggests:
Consider full FAW where machinery or site work could cause serious injuries: it adds training for fractures, head and spinal injuries. Your workplace’s particular risks may call for different staffing or specialist training.
An appointed person takes charge of arrangements, including the equipment and calling emergency services. They do not need a formal First Aid qualification for that role.
That is different from a qualified First Aider, who has completed practical training and assessment. Where trained First Aiders are needed, an appointed person is not a replacement.
A 30-person lower-hazard office might start with HSE’s suggestion of one EFAW-trained First Aider. If that person is on holiday or works only some opening hours, the workplace still needs suitable cover. Training an additional person can help avoid that gap.
For separate sites or shifts, work through each arrangement. Keep expiry dates in the plan and review cover when staffing or risks change.
Book a place on a public course, or arrange a private course at your workplace, customised to your team.
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