About Us

• We are Manchester First Aid Training Ltd, with our homepage at www.manchesterfirstaidtraining.co.uk.
• Our registered address is Manchester First Aid Training Ltd, Bennett Verby, 7 St. Petersgate, Stockport, Cheshire, SK1 1EB, UK.
• You can reach our support team at bookings@manchesterfirstaidtraining.co.uk, or call us in the UK on (+44) 0844 68 63 999.
• We are registered as a limited company in the UK. Our company number is 10024782.
• “We”, “us” and “our” on this page refer to Manchester First Aid Training Ltd.

Our Policy in a Nutshell

• We will NEVER sell your details to anyone else, and we’ll NEVER spam you!
• You can ALWAYS opt-out of our communications, just by telling us.
• We promise never to do anything “weird” with your information.
• We only share your information with other companies where needed to provide a service to you.

The Information We Collect

• We collect all the information you’d expect for our sites to operate correctly.
• For support questions, we use the return email address to reply to the query.
• For course registration, we collect participant data, including name, email and optional telephone number..
• We may also collect other aggregate information to improve our systems, such as server logs and email click counts.

Secure Purchases

• Your payment information is handled in the most secure manner possible.
• All payment data is secured during the ordering process using 256-bit military grade encryption.
• We NEVER permanently store your credit card details. Payment data is typically handled through our Stripe merchant account.

What We Do With Your Information

• We will use the information you provide to help complete the service you have asked of us.
• For course registration, we will use this data to send your certificate.
• In addition, we will use this data to send an email and/or SMS reminder when your certificate expires, if you specifically opt-in for this.
• If you have provided your telephone number to us, we may call you to check on your progress.
• If you have provided your mailing address, we may send you extra material that we deem relevant.
• We aim for all of our communications to be relevant. You can opt-out of any communication at any time simply by letting us know, or by clicking to unsubscribe.
• We never sell your data, but we may share it if required. For example: We may share your name and email address with our email provider in order to send our newsletter.

Our Commitment to Data Security

• We don’t take security lightly. We know your information is important.
• We are fully compliant with all UK privacy and data protection laws.
• We have taken measures to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information.
• We have appropriate physical, electronic and managerial procedures to safeguard and secure the information you provide.

Other Things You Should Know

• If you have questions about the information we hold about you, you can contact us for more information.