Privacy Policy

Your privacy is important to us. That’s why we’ve created this simplified privacy policy, to help you easily understand what we do with your information.

About Us

  • We are Manchester First Aid Training Ltd, with our homepage at www.manchesterfirstaidtraining.co.uk.
  • Our registered address is Manchester First Aid Training Ltd, Bennett Verby, 7 St. Petersgate, Stockport, Cheshire, SK1 1EB, UK.
  • You can reach our support team at [email protected], or call us in the UK on (+44) 0844 68 63 999.
  • We are registered as a limited company in the UK. Our company number is 10024782.
  • “We”, “us” and “our” on this page refer to Manchester First Aid Training Ltd.

Our Policy in a Nutshell

  • We will NEVER sell your details to anyone else, and we’ll NEVER spam you!
  • You can ALWAYS opt-out of our communications, just by telling us.
  • We promise never to do anything “weird” with your information.
  • We only share your information with other companies where needed to provide a service to you.

The Information We Collect

  • We collect all the information you’d expect for our sites to operate correctly.
  • For support questions, we use the return email address to reply to the query.
  • For course registration, we collect participant data, including name, email and optional telephone number..
  • We may also collect other aggregate information to improve our systems, such as server logs and email click counts.

Secure Purchases

  • Your payment information is handled in the most secure manner possible.
  • All payment data is secured during the ordering process using 256-bit military grade encryption.
  • We NEVER permanently store your credit card details. Payment data is typically handled through our Stripe merchant account.

What We Do With Your Information

  • We will use the information you provide to help complete the service you have asked of us.
  • For course registration, we will use this data to send your certificate.
  • In addition, we will use this data to send an email and/or SMS reminder when your certificate expires, if you specifically opt-in for this.
  • If you have provided your telephone number to us, we may call you to check on your progress.
  • If you have provided your mailing address, we may send you extra material that we deem relevant.
  • We aim for all of our communications to be relevant. You can opt-out of any communication at any time simply by letting us know, or by clicking to unsubscribe.
  • We never sell your data, but we may share it if required. For example: We may share your name and email address with our email provider in order to send our newsletter.

Our Commitment to Data Security

  • We don’t take security lightly. We know your information is important.
  • We are fully compliant with all UK privacy and data protection laws.
  • We have taken measures to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information.
  • We have appropriate physical, electronic and managerial procedures to safeguard and secure the information you provide.

Other Things You Should Know

  • If you have questions about the information we hold about you, you can contact us for more information.
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